salon policies
cancellations and rescheduling
Life happens, we get it. If you need to cancel or reschedule, please give us a heads-up at least 48 business hours in advance. Less than 48 hours' notice? We'll need to charge 50% of the service value. If you no-call-no-show or cancel same-day, we reserve the right to charge 100% of the appointment booked.
When booking, we'll securely keep your credit card on file.
children
We love kiddos! For our young guests aged 10 and under, an adult companion is required. Children's haircuts are priced the same as adults. If you're under 18 and dreaming of a new hair color, please bring a parent to sign our Chemical Service Form.
returns
Not in love with a product? Return it within 7 days for store credit or exchange it for something of equal or greater value.
service adjustments
Your satisfaction is our priority. If something's not quite right, let us know within 48 hours, and we'll make it right. Adjustment pricing is at management's discretion.
gift cards
Gift cards are valid for one year and are non-redeemable for cash. Share the love!
pricing
Service prices may vary based on your hair needs and your stylist's expertise. A $3 service fee is applied to all service tickets.
payment
We accept Visa, Mastercard, American Express, and Discover.
Sorry, no checks.